Reference

Terms Conditions That Govern Your Account

These terms set out what you agree to when you open and use a perang138 account. They cover deposits through DANA, OVO, or GoPay, withdrawal rules, account conduct, and our obligations to you — everything that keeps the relationship clear and fair for both…

Account RulesPayment TermsEligibilityData UseDispute Process

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POLICY HELP CHANNELS

Where to Reach Us About These Terms

If any clause is unclear, or you need to raise a dispute, contact us through the channels below. We handle terms-related enquiries with priority because account standing matters — especially for withdrawal eligibility. Players in Bekasi and everywhere else reach the same support team through the same paths.

Live Chat Open the chat widget from your account dashboard. Mention that your query relates to terms or account conduct so the agent can route it to the right queue without delay.

Email Support Send your question or dispute to our support email address listed in the help section of your account. Include your registered username and a short summary so we can investigate without needing extra back-and-forth.

Account Help Centre Inside your account settings you will find a help section with prewritten templates for common requests — account closure, withdrawal disputes, identity verification, and eligibility questions tied to these terms.

What These Terms Cover in Detail

perang138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account or continuing to use our services, you confirm that you have read, understood, and accepted these terms in full. Availability of perang138 depends on local law and eligible regions — we do not represent that access is lawful in every jurisdiction, and

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you are responsible for confirming your own eligibility before proceeding. Your account is personal to you. Sharing credentials, operating multiple accounts, or allowing third parties to use your login violates these terms and may result in suspension or permanent closure. When you deposit funds via DANA,
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OVO, or GoPay, those funds become your account balance subject to wagering and withdrawal conditions described below. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible; if that method is unavailable, we may request alternative verification. We reserve the
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right to update these terms at any time. Changes take effect when published on this page. Continued use of perang138 after publication constitutes acceptance of the revised terms. If you do not agree to any change, your remedy is to close your account and withdraw remaining
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eligible funds. Nothing in these terms creates a partnership, employment, or agency relationship between you and perang138. Where any clause is found unenforceable by a relevant authority, the remaining clauses continue in full force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE ENFORCE THESE

Our Approach to Account Security and Data

These terms exist to protect both you and us. Below, we outline the operational practices that back up the rules — how data is handled, how disputes are resolved, and what happens if something goes wrong with your account or a payment through DANA, OVO, or GoPay.

Data Handling

We store your personal and transactional data using encrypted databases. Only authorised personnel can access account records, and only when investigating a terms-related query you raise or when required by applicable law.

Cookie Use

Our site uses cookies to maintain your session, remember device preferences, and track login continuity between mobile browser and desktop. You can clear cookies at any time, though this will log you out.

Account Verification

Before your first withdrawal, we verify your identity against the payment method on file — DANA, OVO, or GoPay account name must match your registered name. Mismatches delay processing until resolved through support.

Data Retention

We retain account records for as long as your account is active plus any period required by applicable regulation. After closure, certain transactional records remain on file for compliance purposes only.

Requesting Changes

You can request correction or deletion of personal data through the support channels above. We respond within a reasonable timeframe and explain what we can and cannot remove based on regulatory or operational necessity.

Dispute Resolution

If you believe a term has been applied unfairly, raise a formal dispute via email or live chat. We assign a case reference, investigate within a documented timeframe, and communicate the outcome directly to your registered contact.

Common Questions About These Terms

We get regular enquiries about eligibility, account closure, and payment rules. Below are the questions our support team answers most — each one directly tied to a clause in these terms rather than a general platform topic.

Eligibility depends on local law in your region. By accepting these terms, you confirm you are of legal age and located in a jurisdiction where access is permitted. We do not independently verify regional law on your behalf.

No. These terms permit one account per person. If we detect duplicate accounts — matching device, payment method, or identity data — we may suspend or close the additional accounts and void any associated balance.

Depending on severity, consequences range from a warning to temporary suspension or permanent closure. Remaining balance may be frozen during investigation. You will be notified through your registered email or live chat before final action is taken.

We publish updates on this page. Where a change significantly affects your rights or payment obligations, we also send a notification to your registered email. Continued use after publication means acceptance of the new version.

Yes. If you reject any revised clause, contact support to initiate account closure. Eligible balance will be returned to your DANA, OVO, or GoPay account after standard verification completes.

They do. Once funds arrive in your account wallet, they are governed by the wagering and withdrawal clauses in these terms. The e-wallet provider's own terms still apply to the transfer itself before funds reach us.

We collect identity details at registration, payment data during transactions, and device or session data during use. The data-handling and retention clauses above explain storage, access, and your right to request corrections or deletion.

Send a written dispute via email or live chat with your username and the specific clause you believe was applied unfairly. We assign a case reference and aim to resolve disputes as quickly as investigation allows.

The core account and payment terms apply universally. Specific product rules — such as settlement conditions for Liga 1 football bets or live casino disconnection policies — are detailed in supplementary rules accessible from each product lobby.

Prolonged inactivity may result in your account being classified as dormant. We notify you before applying any dormancy measures. You can reactivate by contacting support and completing identity verification if requested.

Terms Conditions That Govern Your Account

Where to Reach Us About These Terms

Our Approach to Account Security and Data

Data Handling

Cookie Use

Account Verification

Data Retention

Requesting Changes

Dispute Resolution

Common Questions About These Terms

01 Who is eligible to hold a perang138 account under these terms?

02 Can I hold more than one account?

03 What happens if I breach a term?

04 How are changes to these terms communicated?

05 Can I withdraw my balance if I disagree with a term change?

06 Do these terms cover my deposits via DANA, OVO, or GoPay?

07 What data do you collect and under which clause?

08 How do I raise a formal dispute about a term?

09 Are sports betting and live casino subject to different terms?

10 What happens to my account if I am inactive for a long period?

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